Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We charge a flat rate of $4 for all orders under $30, and FREE shipping for orders over $30, anywhere in the continental United States.

Orders to Puerto Rico, Marshall Islands, Hawaii, and Alaska are slightly higher.

Which payment methods are accepted in the Online Shop?

We accept major credit cards, PayPal and Amazon Pay.

How long will delivery take?

Your order is immediately fulfilled and delivered via the U.S. Post office (USPS). From the time you order, your product should be on your doorstep in 1 to 4 days.

Shipment is from our warehouse in Florida, or directly from our labs in California, Georgia or Ohio, so delivery times are dependent on the originating location and your location.

How secure is shopping in the Online Shop? Is my data protected?

Your data is in good hands, 

We use national and industry recommended protocols to process your your orders, and NO PAYMENT DATA is stored on our websites or servers.

What exactly happens after ordering?

When you place your order, we’ll process it the same day, and put it into a delivery bin for pick up or delivery to the U.S. Post Office.

Do I receive an invoice for my order?

Once your order is placed, you’ll receive an email receipt for your purchase, then another email with package tracking information.

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